The Spa Mart has partnered with UPS Returns to give our customers access that allows them several options to generate a return label with an authorized return because of a service failure on our part.
The Spa Mart believes that your time is valuable and knows that customer service is key when something has gone wrong. That’s why we partnered with UPS to provide an expedited way for your to return a product when there was an error in picking, shipping, our teams order entry or a vendor picking error.
The Spa Mart is proud to introduce UPS Returns. Within 20 minutes of receiving an Return Authorization from our team for a error on our part or our partners part, you will be able to log into the UPS Returns Site via the link above or below this information and process your return label.
You will be able to View, Print or E-mail the Label to yourself or For those of us without access to printers or maybe it is down you can also send the label to your mobile phone with Direct to Mobile Returns from UPS! This is exciting because we are one of the first to offer the Direct to Mobile Returns in the Country!
- UPS View, Print or E-mail Return Label: Enables you to generate return label almost real time already pre-populated. Once printed just affix to your box and you can give the package to your your normal UPS driver at your next drop-off or take the package to your closest UPS store.
- UPS Direct Mobile Returns: Allows you to generate a return label to your Directly to your Mobile Phone No Printer Required. Just take the Pre-packaged item to the nearest UPS store they will scan your Direct Mobile Return Code and print the label in the store for you. It is that easy!
No More Waiting 7 to 10 days to get a label via the US Mail, or 24 to 48 hours to maybe get your return label by e-mail!
All you need to get your label is the RMA issued by our team and your shipping zip code! See example Below:
Questions about The Spa Mart’s Return policy, How to process a return or anything related to your Spa Mart account? Click Here to Review our Customer Service Policy and as always You can reach us at 877-281-1772 or [email protected]
The Spa Mart your Technology Driven Spa Distribution Company – We Value your time and We LOVE Spas!