What can cause my order to be delayed?

If the billing information you provided does not match what your bank has on file (including address and telephone number), your order may be delayed. We all love sending gifts to others and ourselves as much as we love receiving them. However, if you are shipping to an address other than your billing address, your

What forms of payment do you accept?

The Spa MartTM currently accepts Visa, MasterCard, Discover, and American Express for all orders. You may also pay for orders by phone using a wire transfer, Check, Cashier’s Check or Money order.

How do ordered get processed with my debit or credit card online?

If you choose to pay by debit or credit card, the amount you charge will be put on “hold”, meaning it will not be available to you once you place your order. Once your transaction is processed, the amount of the transaction will be withdrawn from your account and the original “hold” will be voided.

Is it safe to use my credit card on your site?

Yes! We know that the safety of your personal information is extremely important to you. We use a wide array of measures to protect your personal data and credit card information from unauthorized access. We do not store your credit card on site our credit card process or tokenizes this data to keep it as

Do you charge sales tax on any item?

Currently we only have a physical presence in Texas so we charge sales tax on orders to Texas only at this time. If you are a wholesale account (Spa Professional or Business) and have a resale certificate for your business, we will not charge sales tax on items in your order considered retailable. Resale certificates

Do you allow Checks, Cashier’s Checks or Money Orders?

We do accept Checks, Cashiers Checks or Money Orders. You must place your order via phone to utilize this option. We can do a check by phone for the order or you may mail the Cashier’s Check or Money Order to us. The order will be held until funds have been received and cleared. We