When an item is marked Ships Separately that means that the item ships from the manufacturer or vendor directly to you but separately arriving from anything shipping from The Spa Mart. Usually, this happens because the item is a large piece of equipment, made to order or something specialty. Most items that ship separately you should expect within 15 Business days unless other lead time is specified. Real-time tracking is unfortunately unavailable on our website at times on ships seperately orders. The item will show shipped and tracking will populate on our site but at times it will be after delivery has already happened to you. We are always happy to reach out to the vendor and get a better lead time for you and or tracking.
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